Why Banking with Access/Diamond Bank Nigeria Is Unsafe - Opinion Piece
Are you lot looking for a Bank amongst the worst client aid service or a problematic 1 amongst a organisation that is out of order? Then don't expect whatever further, Access/Diamond Bank Nigeria is the respond to your quest. Ho! Pardon me for the typo; Diamond Bank was doing incredibly neat earlier the merging amongst Access Bank. Although, at that topographic point are many other banks inwards Nigeria that are bad too, but Access Bank is ranked equally their cheerleader. Banking amongst Access Bank is similar skydiving amongst a faulty Parachute.
There ask hold been equally good many complaints almost this Bank lately. Without much ado, allow me dive into telling you lot guys my sense as well as hence far amongst the bank.
There ask hold been many bad reviews almost Access bank, as well as I am 1 of the victims. Dating dorsum to the in conclusion few months, a fund that was supposed to survive received into my domiciliary account was held for over iii weeks. I made several calls, DMs on Twitter as well as Facebook, sent countless emails as well as fifty-fifty caput over to their headquarters on the Island when I got tired of the bank, but still, I was told to hold back to a greater extent than days earlier I finally got the payment afterwards having wasted thousands of naira talking to their telephone proper substantive upward centers.
Few to a greater extent than days afterwards the destination of their previous dramas, equally if that wasn't enough, I was debited for a failed transaction via Quickteller equally I tried making a information subscription on my nTel SIM; this was on the 18th of in conclusion month. I contacted them on the phone, sent emails that are yet to survive responded to, as well as fifty-fifty went to branches nigh me to complain, but no solution till this moment. I proceed getting SMS messages maxim they are going to brand a refund spell goose egg is done still.
Right now, on their Facebook fan page, at that topographic point are thousands of negative reviews of people having similar issues (and almost 10% are positive reviews published a long fourth dimension ago): most of these reviews are non responded to. In fact, my in conclusion message is yet to survive addressed, thereby making me run into Access Bank equally 1 unserious banking concern that takes their customers' complains for granted.
In add-on to my other sense amongst Access Bank, merely this morning, I received iii N150 reversal credit alerts from the banking concern (N450 inwards total) that I was non aware of when I was debited. Does this hateful they ask hold been doing that without me noticing?
Another notable matter is their non-functioning livechat that has been at that topographic point for as well as hence long; I mean, why seat upward a characteristic that is non working on your official website? Trust me; you lot tin terminate become days waiting to survive attended to here. With all the coin they are making, why non laid a proper performance website?
Below are complaints made past times unopen friends:
I finally gave upward on Nigerian banks.
Diamond(Access) has been giving me a lot of headaches for several days straightaway as well as are causing me to release a lot of businesses both online as well as offline.
I detect it really tough to ship coin using mobile app, I can't fifty-fifty job USSD (imagine!)
Telling me "An fault occurred, delight cheque your delineate of piece of work organisation human relationship residual earlier initiating merely about other transaction" fifty-fifty when I ask hold plenty funds to transact on? (Stupidity as well as Craziness)
I idea this volition halt afterwards few hours or few days until it kept repeating hateful solar daytime past times day.
I finally made upward my ask heed to opened upward a novel delineate of piece of work organisation human relationship amongst UBA banking concern today. (New Life?)
Do you lot know the most surprising thing?
On getting to the banking concern I met merely about people exterior as well as idea they came to job the atm machine, unknowingly to me that they ask hold been waiting for several minutes exterior the banking concern due to GENERATOR fault.
They can't become inwards either, those within are coming out.
I joined the queue as well as waited for minutes equally good but the GEN is withal yet to piece of work (rubbish).
My inquiry is that, how tin terminate a whole UBA survive using solely 1 GEN (Stingyness)
I was at that topographic point when a guy said a adult woman was entering into Wema banking concern as well as was within the door when their GEN switched off. (You desire to laugh? Read on)
The adult woman was stucked within the door for 2hours earlier the GEN started working. The guy said the adult woman was sweating similar SHE goat.🤣🤣
(Do you lot know the oestrus tin terminate kill the woman?)
Bank for larn into Gbese survive that o!Omo, I speedily zoom off to my household Jeje.
UBA merely loosed a client as well as I don't fifty-fifty know almost those exterior too.
My banking concern is useless as well as the choice is useless too.
Is this how useless Nigerian banks are?
We are inwards hot pepper soup inwards this country.
May Jehovah aid us.
A lot of people are crying daily; merely about are stranded because of Access Bank, spell merely about cant access their accounts amongst the thousands of naira inwards them.
To run into to a greater extent than latest complaints almost this bank, cheque #AccessBank tag HERE on Twitter.
Lastly, the banking concern keeps frustrating customers amongst upgrade which should ask hold been done overnight; now, almost all app users are unable to login or fifty-fifty brand job of the USSD code for transactions.
With all the inwards a higher house experiences, are you lot withal thinking of opening an delineate of piece of work organisation human relationship amongst Access Bank today? I approximate not.
I promise prospective customers won't autumn prey to this godforsaken banking concern because correct now, I cant hold back to larn my refund as well as unopen all accounts amongst Access Bank. Have you lot also been poorly treated past times Access Bank? Please portion your experience(s) amongst TecHLecToR inwards the comment department below.
Don't forget to aid other people... portion amongst your friends too.
UPDATED:
Okay... Finally got my reversal dorsum afterwards filing a study against Access Bank to cpd@cbn.gov.ng as well as submitting a form.
If you lot equally good ask hold been having an consequence amongst your banking concern as well as it has non been resolved afterwards two weeks, kindly follow the necessary steps to arrive fast.
Learn How To Make Influenza A virus subtype H5N1 Complaint Against Any Bank To Higher Authority In Nigeria via this article.
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